Q1: How long does delivery take?
A: Standard delivery takes 3–5 working days within Pakistan.
Q2: Do you offer cash on delivery (COD)?
A: Yes, COD is available nationwide for your convenience.
Q3: What is your return or exchange policy?
A: We offer a 7-day exchange/return policy if the product is unused, in original condition, and with packaging.
Q4: Are the products exactly like the pictures shown?
A: Yes, all products are exactly as shown in pictures. Minor shade differences may occur due to lighting.
Q5: How can I track my order?
A: Once shipped, you’ll receive a tracking number via SMS/WhatsApp to check your delivery status.
Q6: Do you ship outside Pakistan?
A: Currently, we deliver only within Pakistan.
Q7: Are your products genuine and high quality?
A: Yes, we ensure 100% quality check before dispatch.
Q8: Do you charge for shipping?
A: Standard shipping charges apply, but we often offer Free Delivery promotions on selected products.
Q9: What if I receive a wrong or damaged product?
A: In such cases, simply contact our customer support team, and we’ll arrange a free replacement or refund.
Q10: How can I contact you for queries?
A: You can reach us via WhatsApp, email, or the contact form on our website anytime.
